AI receptionist
for HVAC contractors.
The 11 p.m. no-heat call goes to voicemail. You find it at 7 a.m. By then they called someone else. Michelle answers it. She captures the job, flags the urgency, and sends you a summary to approve. You decide whether to roll a truck tonight or promise a morning slot.
She answers. She captures. You approve. Nothing moves without you.
Business hours, after hours, peak season, slow season. Michelle picks up. She does not send callers to voicemail. She asks your configured intake questions: system type, issue, address, urgency level.
You get a structured summary: caller name, contact, system description, the issue they described, urgency flag, and a draft response to the customer. Nothing goes back to them yet.
Review the summary. Approve it, edit it, or decline it. Only after your approval does anything reach the customer. Michelle will not commit a slot, quote a price, or confirm a booking on her own.
HVAC contractors lose jobs in the gap between ring and callback.
2 a.m. in January. Furnace out. Family calling every company they can find.
Whoever answers first gets the job. If it goes to voicemail, they move to the next listing. By morning the job is gone and you never knew it called.
Every HVAC company in the area is slammed. Your phone rings all day while you are running calls.
You cannot answer and drive. The calls hit voicemail. Some leave messages. Most hang up and try the next number. You lose jobs you never heard about.
A homeowner calls to ask about your annual tune-up plan. No one picks up. They buy a competitor's plan.
Maintenance agreements are recurring revenue. Every lost inquiry is not one job. It is a year of jobs plus potential replacements.
A caller asks how much a new furnace costs. Michelle does not know your pricing. Neither should she guess.
Replacement jobs are your highest-value calls. They need a real conversation, not an AI making up numbers.
Call the live number. She answers on our front desk right now.
Michelle is live on our own business phone line. Call her, act like a homeowner with a no-heat problem. She will capture the intake and draft a summary for owner approval. No account. No signup. One call tells you more than any demo video.
Call right now. Michelle answers for AI Field Guide, live, on our own front desk. She asks intake questions, captures the job, and drafts a summary for the owner to approve. Nothing moves until the owner says yes. That is the approval-first model.
This is the real line, not a simulation. The same pattern runs on your number, configured with your job types and your intake questions.
Hire Michelle.
Same Michelle. Configured for HVAC intake. Flat monthly rate. No per-call fees. No per-minute charges. Cancel any time.
Questions HVAC contractors ask before hiring Michelle.
Does Michelle work for HVAC companies?
Yes. Michelle is configured around your job types: no-heat calls, AC failures, tune-ups, maintenance agreements, equipment replacements. She asks the intake questions you set, system age, last service date, urgency, captures the job, and sends you the summary to approve. She does not book without your sign-off.
What happens when a customer calls after hours with a no-heat emergency?
Michelle answers the call, captures the details, system type, symptoms, and customer contact, and flags it as an emergency. She notifies you immediately rather than waiting until morning. Nothing is confirmed to the customer until you review and approve. You decide whether to roll a truck or have her promise a morning callback.
How much does Michelle cost?
After-hours coverage is $99 per month, flat. 24/7 coverage is $159 per month, flat. No per-call fees. No per-minute charges. No contract. Cancel any time.
Will Michelle quote a price to my HVAC customers?
No. Michelle will not quote a price. She captures the job and sends you the summary. Pricing decisions stay with you. She will tell callers that pricing depends on the scope and that the owner will follow up. Nothing more.
Can Michelle handle seasonal call surges during heat waves or cold snaps?
Yes. Michelle has no capacity limit on calls. She answers every inbound call in sequence regardless of volume. During surge periods she captures every job, flags urgency levels you set, and queues summaries for your review when you surface. No call goes to voicemail because she is busy.